Incorrectly ordered items or cancelled orders after shipping cannot be returned.
Goods that have to be exchanged must be retained in exactly the same condition as they were acquired. These goods must show no evidence of assembly and must be in their original packaging.
Customers are expected to open packaging in a manner that can easily be put back together and that all items are checked before assembling. Goods that show any sign of assembly cannot be returned. Items that are returned incomplete will not be credited and this includes fittings, knobs, etc.
Assembled goods cannot be returned.
Goods risk will move to the customer as soon as the goods are unloaded off our vehicles.
Drivers will only collect items which have not been assembled, in their original packing and on receipt of an authorised returns form. If goods are to be returned to our drivers, a detailed description for reason of return together with the invoice number must be reported at booking in stage.
Where applicable spare parts or missing parts will be posted to rectify problems at no extra cost .
You will get a text from us with your order confirmation, make sure you give us the right number when you make a purchase.
Soon as we receive your payment we process your order. It depends on your bank how quick they release payments . It could be straightaway or it could take up to 3 working days for funds to be cleared into our account. This is the reason delivery could take 1 to 7 days . We usually dispatch the order on same working day if you buy before 3 pm .
We do delivery all over United Kingdom. How ever there are certain postcodes which will be charged extra then normal delivery rate. Please send us a message in our live chat or send us an email at firstname.lastname@example.org if you have any further inquiries.
If the products is damaged you can return to our delivery driver or report us straightaway . We will send you a replacement or part without any extra charges.
You can cancel the order if we have not dispatched your order. However if the order is dispatched by us then unfortunately you will not be able to cancel the order. If you want to cancel your order you can contact us asap before we dispatch your order. We are here to provide you the best customer services.
We are introducing Finance services soon . Please keep visiting our website or Follow us on Facebook.